Privacy Policy

Who We Are

Skywin Business is a UAE-based business consultancy and service provider offering services that may include:

• Business setup and company formation
• Trade licence assistance
• Business consultancy
• Corporate and tax-related support
• Visa and immigration assistance
• Travel and holiday services
• Job consultancy and recruitment-related assistance
• Other related business and administrative services

For questions regarding this Privacy Policy or how we handle your information, please contact us using the details provided at the end of this page.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact or enquiry form
• Request a consultation
• Request information about our services
• Apply for a job or submit your CV
• Request visa or immigration assistance
• Request business setup or company formation assistance
• Request travel or holiday services
• Communicate with us through email, telephone, WhatsApp or other communication channels
• Subscribe to newsletters, updates or marketing communications, where available
• Otherwise communicate with us regarding our services

Depending on the service you request, the information we collect may include:

• Full name
• Email address
• Phone number
• Nationality
• Passport or identification information where required for a requested service
• Date of birth where required for a requested service
• Company name
• Business activity and business-related information
• Employment and professional information
• CV or resume information
• Travel-related information
• Visa-related information
• Documents submitted in connection with a requested service
• Any other information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant enquiry or service, subject to applicable legal and regulatory requirements.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services used on the website. This may include:

• IP address
• Browser type and version
• Device type and information
• Operating system
• Referring website or source
• Pages visited
• Date and time of visits
• General website usage information
• Cookies and similar technologies

This information may be used to understand website usage, improve website performance, maintain security and troubleshoot technical issues.

Comments and User-Submitted Content

If our website provides functionality that allows visitors to submit comments, reviews or other public content, information submitted through those features may be collected and displayed according to the relevant functionality.

We may also collect technical information such as IP address and browser information to help prevent spam, abuse and security threats.

Please do not submit confidential or sensitive information through publicly accessible areas of the website.

Media and Document Uploads

If our website allows you to upload images, documents, CVs or other files, please ensure that you only upload information necessary for the service or enquiry.

Where possible, avoid uploading files containing unnecessary embedded metadata, including location information such as EXIF GPS data.

You are responsible for ensuring that you have the necessary rights and permissions to provide documents, images or other materials that you submit to us.

Cookies

Our website may use cookies and similar technologies to improve functionality, security and user experience. Cookies may be used to:

• Remember preferences
• Maintain website functionality
• Improve website performance
• Understand website traffic and usage
• Analyse visitor behaviour
• Support security features
• Facilitate login or other functionality where applicable
• Support marketing or advertising activities where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

Third-Party Services and Embedded Content

Our website may use or display content and services provided by third parties, including:

• Maps
• Videos
• Social media content
• Analytics services
• Communication tools
• Payment services
• Recruitment or job application platforms
• Other third-party technologies

These third parties may collect information directly from your browser or device and may use cookies or similar technologies according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before using their features.

How We Use Your Information

We may use personal information to:

• Respond to enquiries and consultation requests
• Provide requested business consultancy services
• Assist with company formation and licensing
• Process or assist with visa-related requests
• Provide travel and holiday services
• Process job applications and recruitment-related enquiries
• Communicate with you regarding requested services
• Prepare quotations, proposals and service documentation
• Coordinate with relevant service providers or authorities where necessary
• Improve our website, services and customer experience
• Send service-related notifications and updates
• Send marketing communications where permitted and, where required, with your consent
• Prevent fraud, misuse and unauthorized access
• Maintain website and information security
• Comply with applicable legal, regulatory and governmental requirements
• Establish, exercise or defend legal claims where necessary
• Fulfil other legitimate business purposes permitted under applicable law

Legal Basis for Processing

Depending on the circumstances and applicable UAE data protection requirements, we may process personal information where:

• You have provided consent
• Processing is necessary to provide a service you have requested
• Processing is necessary to take steps at your request before entering into a contract
• Processing is necessary to comply with a legal or regulatory obligation
• Processing is necessary for legitimate business purposes, where permitted by applicable law
• Processing is necessary to protect legal rights or prevent fraud and security threats

Where we rely on consent, you may withdraw your consent where applicable. Withdrawal of consent does not necessarily affect processing that was lawfully carried out before the withdrawal.

Who We Share Your Information With

We do not sell, rent or trade your personal information for monetary consideration.

We may share personal information where reasonably necessary to provide requested services, operate our business, comply with legal requirements or protect our rights. Depending on the service requested, information may be shared with:

• Relevant UAE government authorities and regulatory bodies
• Licensing authorities
• Immigration and visa authorities
• Embassies or consulates where required for a requested service
• Employers or hiring organizations in connection with job applications, where appropriate
• Airlines, hotels, travel providers or other service providers where required for travel services
• Professional advisors and consultants
• Accountants, auditors or legal advisors
• Website hosting and technology providers
• IT, cybersecurity and infrastructure providers
• Communication and customer-support service providers
• Payment processors and financial service providers where applicable
• Other contractors or service providers acting on our behalf

We seek to limit disclosures to information that is reasonably necessary for the relevant purpose and subject to applicable legal requirements.

Government and Regulatory Disclosures

We may disclose personal information to government authorities, regulators, law enforcement agencies or other authorized bodies where:

• Required by applicable law
• Required as part of a government or regulatory process
• Necessary to comply with a lawful request
• Necessary to prevent or investigate fraud, abuse or unlawful activity
• Necessary to protect our legal rights or the safety of individuals

Job Applications and Recruitment Information

If you apply for a vacancy through Skywin Business, we may collect information contained in your CV, application and communications with us. This information may include:

• Name and contact details
• Education and qualifications
• Employment history
• Skills and experience
• Professional certifications
• Preferred job location
• Other information included in your CV or application

We may use this information to:

• Review your application
• Match your profile with relevant vacancies
• Communicate with you about recruitment opportunities
• Share your application with relevant employers where appropriate and with your knowledge
• Maintain recruitment records
• Comply with applicable legal requirements

You should not include unnecessary sensitive personal information in your CV or application.

Visa and Immigration Information

When you request visa or immigration assistance, we may need to collect documents and personal information required to process or assist with your application.

Depending on the service, this may include passport details, photographs, identification documents, travel information and other information required by the relevant authority.

We may share this information with the relevant government authorities, immigration authorities, sponsors, service providers or other parties where necessary to provide the requested service.

Business Setup and Company Information

When you request business setup, company formation, licensing or consultancy services, we may collect information relating to you and your proposed or existing business. This may include:

• Personal identification information
• Company information
• Proposed business activity
• Ownership information
• Contact information
• Business documents
• Financial or commercial information where required
• Information required by licensing, banking, tax or regulatory authorities

Such information may be used to assess your requirements and provide the requested service.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested services
• Maintain business and customer records
• Fulfil contractual or service obligations
• Comply with applicable legal and regulatory requirements
• Resolve disputes
• Establish, exercise or defend legal claims
• Prevent fraud and security incidents
• Maintain appropriate business records

The specific retention period may vary depending on the type of information, the service provided and applicable legal or regulatory requirements. When information is no longer required, we may securely delete, anonymize or otherwise dispose of it where appropriate.

Your Privacy Rights

Subject to applicable UAE laws and regulations and any applicable exceptions, you may have rights relating to your personal information, which may include:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of personal information where legally applicable
• Requesting restriction of certain processing activities where applicable
• Objecting to certain processing where applicable
• Withdrawing consent where processing is based on consent
• Requesting a copy of your personal information where applicable

Certain rights may be subject to legal limitations or exceptions.

To exercise a privacy right or make a privacy-related request, please contact us using the contact details below. We may need to verify your identity before processing certain requests.

Marketing Communications

Where permitted by applicable law, we may send you information about our services, offers, updates or other business communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

Service-related communications that are necessary to fulfil a requested service may continue even if you opt out of marketing communications.

Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

If we become aware of a data security incident that requires notification under applicable law, we will take the appropriate steps required by the relevant regulations.

International Data Transfers

Because we may work with international clients and third-party service providers, personal information may in certain circumstances be processed or stored outside the UAE or outside the country in which you are located.

Where applicable, we take reasonable steps to ensure that international transfers and processing are carried out in accordance with applicable data protection requirements and appropriate safeguards.

Third-Party Links

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security, content or policies of third-party websites.

We encourage you to review the privacy policies and terms of any external website before submitting personal information to them.

Children's Privacy

Our website and services are primarily intended for adults and businesses.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal and regulatory requirements.

Any updated version will be published on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how we handle personal information.